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Harnessing ICT for Development in Turkey


UNDP and ICT

Information and Communications Technology (ICT) is an increasingly powerful tool for participating in global markets; promoting political accountability; improving the delivery of basic services; and enhancing local development opportunities. UNDP helps countries draw on expertise and best practices from around the world to develop strategies that expand access to ICT and harness it for development. For more on UNDP's global programmes using ICT click here.

UNDP Turkey -- helping to maximise Turkey's ICT potential

Such is the importance of the role which ICT can play in helping Turkey achieve its outstanding development goals that UNDP Turkey made ICT the central theme of its 2004 National Human Development Report for Turkey. The government of Turkey, also recognising the importance of ICT, has highlighted it among its development priorities for 2005.

Over the last decade there have been significant developments in Turkey in formulating strategies and policies to maximise the benefits of Information and Communications Technology (ICT). These have included the establishment of an Internet Council, the Public Internet Services Council (Kamunet), the e-Commerce Coordination Council (ETKK) and finally a Telecommunications Council.

However Turkey still has no national ICT strategy or policy which would integrate the full range of programs and interventions in this field. Turkey's well-developed physical infrastructure in telephone technology, radio and TV broadcasting, places it an advantageous position for realizing the human development benefits expected from ICT. The foundations have been laid for continued development in the ICT sector and in the establishment of a comprehensive legislative and regulatory framework. In addition, for the first time, the Government has earmarked significant financial resources for the "e-transformation" of Turkey.

UNDP Turkey has been working in close relationship with public and private sectors as well as with civil society to formulate and implement sound "e-governance" initiatives. UNDP Turkey has been particularly active in helping Turkey achieve a number of committed goals involving the harnessing of ICT for development:

The e-Europe + Action Plan was launched by the European Commission in December 1999. Implementation of the Action Plan in Turkey is known as e-Turkey. The Action Plan requires action in three main areas:

  • Inexpensive, fast and reliable Internet
  • Investment in people and skills
  • Encouraging Internet use

Within this context, UNDP Turkey supports a number of initiatives to harness the potential use of ICT:

The city of Yalova : a model for e-governance:

As part of the e-Turkey programme, UNDP Turkey is working in partnership with the municipality of Yalova to pilot a local e-Governance model for Turkey. The model also benefits from and contributes to UNDP's Local Agenda-21 programmes in Yalova and the Local Agenda 21 network across Turkey. The Yalov@e-governance project not only focuses on the increased use of ICT for improved delivery of services of the local government, but also aims to create an "e-citizen" by educating the wider city population so as to enable interaction.

Enhancing efficiency at Turkey's Ministry for Foreign Affairs:

Since the 1980s UNDP Turkey has worked in with the Ministry of Foreign Affairs to strengthen the Ministry's human resources and ICT infrastructure. With the successful implementation of a joint UNDP-MFA project, Automation MFA, has been possible to demonstrate an effective use of ICT for delivery of government services in Turkey. This has succeeded in achieving an almost "paperless office" and the best practice from this experience has been -- and will continue to be -- shared with other governmental bodies for wider use across Turkey.

Private Sector Partnerships:

UNDP in Turkey is also working in partnership with the private sector in Turkey to facilitate people's equal access to resources. UNDP Turkey has been in an agreement with Cisco since 2002, to expand Cisco's Networking Academy Program in less developed regions of Turkey. This aims to enhance employment opportunities for Turkey's young people and to strengthen Turkey's human resources capacities. For more on UNDP Turkey's relationship with the private sector, click here.

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